Balances contain a Status and Status Reason, which pair together to define its state.
Statuses
| Status | Description | Reason |
|---|---|---|
| active | Indicates that the balance is fully functional and operates as expected. | active |
| inactive | Indicates that the client has taken action to restrict activity on the balance. Lead does not run additional validations on inactive balances during daily reporting. However, clients are expected to take action on inactive balances according to their policies. | dormantfrozenother |
| closed | Represents a terminal state for the balance, meaning it is no longer active. | entity_closedclient_closedpaid_offcharged_offcanceled |